513-815-7600 info@thetechsherpa.com

Meet The Tech Sherpa

Our unique approach to IT support and service is what sets us apart from the rest. Scroll down to learn more.

About Us

More than just service, we are your IT team.

Our unique IT team is incredibly friendly and can help you every step of the way in managing and growing your business. We expertly combine our services in order to provide you with customized help and support so you only get what you need and what you want. Our innovative approach starts with a thorough investigation of what your company needs to succeed so that we can ensure a perfect fit with you and our services.

Fix and Prevent Issues

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We don't just wait for things to break. We proactively monitor and update your systems to keep your employees productive and prevent issues from popping up.

Increase Productivity

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No more service level agreements. With us every issue is a priority and treated equally. Our unique service portal allows employees to find answers quickly as well as receive training on demand.

Protect Your Data

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From computers to clouds we have a solution for all your backup and disaster recovery needs.

Strategic Initiatves

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More than just IT support and services, we partner with our clients to learn their business and their industry and provide guidance to help keep their strategic initiatives moving forward.

Cloud and Hosting Services

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From brick and mortar data centers to cloud hosted solutions we've got you covered.

Defend Your Business

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It takes more than a firewall and anti-virus to protect your business in today's Cyber Security landscape. Attackers are working full time to identify small businesses with sensitive data and are working overtime to steal that data. Let our 24x7 Security Operations Center monitor your digital assets.

They are watching your data, are you?

Trust

Why choose us

The word “trust” is too often used by marketers as just another selling point to be checked off a list. Quality? Check. Slick logo? Check. Trust? Check. But trust isn’t that easy. It must be earned every day, or the business relationship will fail. We don’t let that happen. The safety and efficiency of your company’s data is at stake, as is our reputation.

More than just gear-heads, each member of our team is also personable. We make a point of knowing you as a person and understanding your company as a competitive entity. We also study diligently to stay apace with the technology landscape of the future and looming threats.

Of course, being nice and trustworthy doesn’t mean much if we don’t also provide value. We won’t make any system recommendations until we’ve sat with you and talked extensively about your financial parameters, for now and the coming years. Then we can go off and plan how to give you the best binary bang for your buck.

Focused on customer satisfaction and efficiency

No “boxed” solutions

Standard internal processes tailored to your needs

90 day on-boarding